Our Ethics

When you choose us, you choose to be served with something that can't be bought - values of transparency, loyalty, integrity and authenticity. Our ethics are an unconditional and unwavering part of our daily business operations. We believe in providing true value to our customers and in being forthright with our procedures. Our ethical duties also extend to fostering sustainability for our people, our society, and our environment to thrive. At EPSA, we take it a step further by engendering a business climate that is conducive to positive principles and attitudes so our employees may always be representative of our high ethical standards.

Flexible Times & Hours

We recognise that the measure of our strength as an organisation is determined by our adaptability to the schedule of our customers. You can count on us to rise up and show up at any time.

Weekends & Public Holidays OK

We are uncompromising in the quality of our customer service. All cleaning and maintenance services are available on the days that are most convenient for you.

No Hidden Charges

We pride ourselves on transparency and integrity. All fees are communicated up front and are always adhered to.

Our Customer Philosophy

Our customer-centric philosophy is about being an organisation of value. We exist to serve the needs of our customers and we are grateful for the opportunity to be able to serve them dutifully. At EPSA, we ensure that every customer’s cleaning and maintenance requirements are fulfilled beyond their expectations. Sincere communication, integrity, and value creation are the cornerstones our relationship with those who support us. We believe in earning your loyalty by providing a great experience every time that you call on us to serve you.

Our Environmental Commitment

Every day that we are in business is another day of striving towards greater social responsibility and environmental consciousness. We always seek to minimise our carbon footprint and maximise our positive impact on society at large. It is for this reason that we use products and procedures that are Eco-friendly. As a green cleaning service, we have a higher obligation to ensure that our impact on the environment never surpasses our ecological means.

Our Commitment to Ourselves

We are committed to being in the top tier of the cleaning service industry. This is why we do not simply meet industry standards, we exceed them. As an organisation looking to stay ahead in the cleaning service industry, we are not competitor focused. Rather, we work to secure the long-term viability of our business by placing our customers at the heart of our operations. Grounded by solid values and effective leadership, we have put together a team of professionals who are truly outstanding at what they do.

Our Management

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Our management is one that is leadership centred and not geared towards micro-management. We give our team members the flexibility, as well as the resources required to provide excellent quality services to our customers. With a focus on fostering a healthy company culture, we value human connection and honest communication above all else. Our leaders are avid consumers of knowledge and stay on top of industry specifications. This way we are always equipped to deliver top notch and industry relevant cleaning procedures and maintenance methodologies.

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